This online shop is still under construction and is being beta tested for errors which may be present in terms of offers and pricing, so each transaction will be checked by our sales team and confirmed to any purchaser by email and/or telephone.

Any errors found in pricing or product description will be rectified without undue delay.

1.      All goods/services supplied by Scribbles Ceramics Ltd will remain the property of the vendor until such time as they are paid for in full.
2.      Products shown are not the exact items that will be sent as most are handmade and subject to variation.
3.      Scribbles Ceramics Ltd will only dispatch orders, upon receipt of payment.
4.      Scribbles Ceramics Ltd is not liable for any orders that may be delayed due to incorrect information or credit cards being declined.
5.      Balloons: If we have not got the requested balloon in stock we will substitute to as similar balloon, to ensure fulfilment of your order.
6.      Terramundi Money Pots, if we run out of stock of your chosen design, we will offer you the choice of an alternative, or the opportunity to await delivery from our stockists, or else the choice to cancel the order.
7.      Personalisation of pots and pottery gift items is available and our painters will decide positioning of text.
8.      Correct spelling and words to be used, are the responsibility of the customers and any mistakes made by the customer and supplied to us, cannot be rectified, once the pots/pottery has been completed. It is advisable that all spelling and words are double checked before submission; changes can only be made prior to commencement of the painting.  
9.      Gift Plates/Mugs, bowls and platters etc… are all uniquely hand painted, and as such, small variations and differences will be inevitable, although they will be fundamentally similar to example shown. Any agreed variations will be with the consent of the purchaser.
10. Silver prints can be ordered on line or prints can be taken personally at our studio in Newmarket.
11. For online orders, all claims for delivery shortages and damages must be reported to Scribbles Ceramics Ltd within 3 days of the delivery date.
12. All items will be sent by Royal mail or other courier service, prices for delivery shown only apply to the UK, additional postage costs for goods to be sent overseas, will be quoted seperately to the customer with each order. 
13. All items have a separate postage charge, except for Balloons in a box, whereby the postage is included in the overall price and sent next day delivery.
14. Incorrect personal details may lead to problems or delays in delivery, so before placing your order, please ensure that you have included the full address details, Please make sure you include an accurate delivery postcode.
15. Please ensure you supply your daytime contact telephone number, preferably a mobile number, or e-mail address so that we can notify you in the event that any delivery problems.
16. All prices quoted include Value Added Tax at standard rate.

Disclaimer:

Whilst all care is taken in the creation of your pottery, sometimes due to the nature of the bisque ware (unpainted pottery) and the extreme temperatures that are used to make the finished item, sometimes flaws or failures can occur.
Scribbles will replace any faulty item with a replacement of same value, but cannot be held responsible for any distress or trauma, or missed deadlines for collections, that may be caused by this failure, as every precaution is taken to ensure pottery is handled with the care and expertise, failures are usually unforeseen events.